How to make a claim

If the unexpected should occur please contact the Suzuki Insurance toll-free number: 0800 778 282

This service is available 24 hours a day, 7 days a week.

Guaranteed Asset Protection

Guaranteed Asset Protection (GAP), protects you financially against the loss of your vehicle. If your vehicle is under finance and deemed a total loss through accident or theft, GAP pays any shortfall, up to $10,000, on the finance of your vehicle. For example, if your vehicle finance amount was $15,000 and the market value of your vehicle is less than $15,000, there will be a shortfall amount that you're required to pay your finance company.

What is GAP

GAP not only covers the vehicle finance shortfall, but pays up to $2,500 on out-of-pocket expenses, such as:

  • on road costs for your replacement vehicle
  • new insurance on your replacement vehicle
  • the excess amount on your total loss through accident or theft
  • the hire of a rental vehicle, up to $100 a day, for five days.