Warranties & Insurance

There are thousands of moving parts in every vehicle and you never know what might not go your way, not to mention the thousands of motorist on New Zealand roads who also pose a danger to your new car. Get protected for your payments, vehicle GAP insurance and even warranty extensions.

Real Value 8 Year Warranty Packag

We are committed to giving you the best quality, value and service when you purchase a new Suzuki. We back that up with our Real Value 8 year Warranty Package.

Our Real Value new vehicle warranty package provides peace of mind for up to 8 years or 160,000 km1 and is made up of three components.

  • The first is a comprehensive 3 year/100,000 km1 new vehicle warranty, which covers your entire vehicle for the most important part of its lifecycle.
  • To further protect your investment past the 3 year/100,000 km1 comprehensive new vehicle warranty, we offer a 5 year powertrain warranty/160,000 km extension.2
  • You will also have the benefit of a 5 year Suzuki roadside assistance plan for total peace of mind 24 hours a day, 7 days a week.3

For a more detailed look at the Suzuki warranty see suzuki.co.nz

1Whichever occurs first (full details below).

2Subject to your vehicle being serviced in accordance with our recommendations at an authorised Suzuki service centre (full details below).

3Unlimited kilometres - see full details, terms and conditions for Suzuki Assist.

For vehicles sold new prior to 1 April 2026, the Real Value warranty package is 5 years or 100,000 km1 (comprehensive 3 year/100,000 km1 and 5 year powertrain warranty/100,000 km extension2) and 5 years of roadside assistance3. Please refer to your Service and Warranty Manual.

How to make a claim

If the unexpected should occur please contact the Suzuki Insurance toll-free number: 0800 778 282

This service is available 24 hours a day, 7 days a week.

Call: 0800 778 282

Guaranteed Asset Protection

Guaranteed Asset Protection (GAP), protects you financially against the loss of your vehicle. If your vehicle is under finance and deemed a total loss through accident or theft, GAP pays any shortfall, up to $10,000, on the finance of your vehicle. For example, if your vehicle finance amount was $15,000 and the market value of your vehicle is less than $15,000, there will be a shortfall amount that you're required to pay your finance company.

What is GAP

GAP not only covers the vehicle finance shortfall, but pays up to $2,500 on out-of-pocket expenses, such as:

  • on road costs for your replacement vehicle
  • new insurance on your replacement vehicle
  • the excess amount on your total loss through accident or theft
  • the hire of a rental vehicle, up to $100 a day, for five days.